Internet Policy

Forest Accents and Bella Citta Website Statement

Forest Accents and Bella Citta (“FA & BC”) are producers of truly unique and exquisite hardwood flooring. These products must be seen to be fully appreciated. They need to be sold by knowledgeable salespeople and installed by a qualified installer.


Through its distributor partners, both Forest Accents and Bella Citta have carefully selected the best dealers in the market to present our product lines. These dealers have been extensively trained on the products and on the installation techniques.


Forest Accents and Bella Citta have approved specific dealers for e-commerce and our products remain fully warranted if purchased through them.  However, based on the nature of e-commerce, neither FA, BC, or is distribution partners will be able to provide warranty or inspection support should an issue arise.  This responsibility rests solely with the e-commerce retailer and/or the consumer (inclusive of 3rd party inspection if needed).  All material shipped to the consumer is deemed to be “approved” by the e-commerce dealer and the consumer.  With no exceptions, all material returns are subject to restocking charges and all return freight.

Products purchased from an unauthorized e-commerce dealer will not be warranted at all. 

You can contact Forest Accents and Bella Citta directly to see if your chosen e-commerce retailer is authorized to sell our products.

All content copyright Bella Citta Floors 2013,  All Rights Reserved

About Sample

Hardwood flooring is a product of nature.  Each individual board has its own uniqueness in color, grain and characteristics.  The variations in color and grain shown in the sample may not represent the true characteristics of the actual flooring.


About Photo

Product photos and website images are to offer an impression and examples of the appearance of the floor.  The color, grain and character variations shown may vary from actual flooring due to the limitations in the reproduction of photography or the monitor resolutions.      



As natural hardwood flooring ages and is exposed to sunlight over time, the color and shade of the wood is subject to change.  Displayed Samples to some degrees are changed in shade due to the photosensitivity.  The change is normal for any wood products and it adds depths in color and enhances the natural beauty of the wood.